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Answer: It's very easy. Simply fill in your details on our registration page and click on "Create my Membership".

Answer: There are no costs associated with joining the panel and you can leave at any time. You do however, need an email address to receive invitations to participate in surveys and you need to be able to access the Internet to complete online surveys.

Answer: No, unfortunately membership of this online panel is open only to United State residents. If you are from Canada please look into our OpinionWorld panel at www.opinionworld.ca

Answer: We always welcome new panel members! Your family and friends may simply visit our website and register. Please note that each panel member will require a different email address as our quality controls prevent multiple panel members from registering under one e-mail address. All registrations are also subject to our vigorous data quality controls.

Answer: In order to join they can go to the SurveySpot website and click on 'Join Now' to fill out their registration form.

Answer: Membership is restricted to one account per person - only one person per e-mail address. Only one member of the household can register using one e-mail address, each additional household member who registers will require a different email address.

Answer: To change your email address, log into the member's login area of your SurveySpot 'My Account' and click on Change Your Login.

Answer: To change your personal data simply log into the SurveySpot website. When in the 'My Account' section you need to click on the 'My Profile' link on the left hand side. You can then select the relevant link under the 'Subject' column and change your personal data. Please note we do advise that you keep your profile as up to date as possible so we can make sure you are invited to the appropriate surveys.

Answer: If you wish to unsubscribe you can log into your 'My Account' & click 'unsubscribe'. It could take up to a couple of days to remove your details, during which time you may be invited to take part in a survey - in this case please just ignore the invitation.

Please note that when you unsubscribe all your existing points will be forfeited, therefore you must redeem your points before unsubscribing. Points are not transferable between accounts.

Answer: To access the Members Area, log in to your account by entering your login code and password in the member login area. This will take you to the ‘My Account’ section where you can update your details under ‘My Profile’, view your surveys under your ‘Survey History’ and check your points balance and redeem your available points under ‘Rewards Claim'.

Answer: If you move permanently, please cancel your membership by logging onto the Members Area and click on the link ‘Unsubscribe’ within the 'My Account' section. Note that you should redeem all your outstanding points first, as points are terminated once you cancel your account. We do not ask to be notified if you are going on vacations.

Answer: Businesses, governments, public bodies and similar organizations are interested in the views and attitudes of the people who use their products and services. The more they know about what customers and potential customers, citizens and consumers think, the easier it is for them to improve and adapt what they supply.

Answer: We will send you an e-mail welcoming you to SurveySpot. After that, we'll contact you periodically by e-mail to invite you to take part in a survey. The e-mail will contain all the information you need to participate, including the URL to take the survey. Once you complete the survey you'll have the opportunity to earn points and also be entered into our quarterly prize draw.

Answer: We are regularly sending out survey invitations, but cannot say who or when any member will receive invitations as each of our surveys is customized and based around the research goals for each individual client. Depending on your profile we may ask you to complete surveys more or less often than a couple of times per month. For this reason we ask you to keep your profile as up to date as possible.

Please note some firewalls may prevent delivery of our survey invitations (refer to: "I do not seem to be receiving many survey invitations, why is this?)" FAQ question.

Answer: You won't be penalized if you do not complete a survey. You can complete as many or as few of the surveys you are invited to participate in. Your points grow the more surveys you complete.

Answer: We will send you an e-mail invitation when a new survey is available for you. From that invitation you will be able to access and complete the survey.

Please note some firewalls may prevent delivery of our survey invitations (refer to "I do not seem to be receiving many survey invitations, why is this?)" FAQ question

Answer: There are a couple of different reasons why this may be the case - firstly you could log in to the SurveySpot website, go to 'My Account' and make sure that your email address is listed correctly (including punctuation where appropriate). If it is not, then you will not receive the invitations we are sending (Note: some firewalls may also prevent delivery of email invitations). Also each of our surveys is customized and sent to a random selection of members most likely to qualify. If you elected not to answer some of the questions in your profile, this may reduce the number of surveys you are invited to participate in. In order to be available for as many surveys as possible, we advise you to keep your profile as up to date as possible.

Answer: In some research projects we can only accept responses from people who fit into specific categories - for example selection can be gender, income or age dependent. This is based on our research goals and as an unfortunate consequence, not everyone can take part in every survey. When this happens you are entered into the prize draw as a 'Thank you' for attempting to participate. (For details on the prize draw, refer to the Survey Sampling International Prize Draw Official Rules)

Answer: If you see this message when trying to access the survey it is most likely that you have already completed the survey. This can either be by the original email invite or the email invite reminder. You can review the status of the surveys you have been invited and participated in by logging into the SurveySpot website, and visiting the ‘Survey History’ page under the ‘My Account’ section.

Answer: Most of our survey windows open using Pop-ups. It is possible that the survey opened in the background - please check all the browser windows you have open to see if the survey loaded in one of them. However, if you have pop-up blocking software installed on your PC it may interfere with the proper functioning of the SurveySpot website. If the website does not respond after clicking the 'Start' button, enter the user settings for your blocking software and add the SurveySpot website to the list of sites which you will accept pop-up browser windows from.

Answer: 1. In most e-mail programs a piece of text automatically becomes a link if it starts with 'http'. So if you are online & click on the link, you should go straight to the survey. If you are not online, that won't happen. If you are online but the link doesn't take you to the questionnaire, try copying the link and pasting it into the address bar on your browser.

2. Many people may be trying to complete the questionnaire at the same time, which temporarily overloads the server: you will probably succeed if you just try again later.

3. It is possible that the use of JavaScript is switched off in the settings of your browser, in which case the questionnaire will not work. Check the Internet options of your browser and change it if necessary.

4. Most of our surveys are tested on Internet Explorer & if you are using a different kind of browser you may have problems. Try opening the survey in Internet Explorer.

Answer: Unfortunately once you have personally registered with the SurveySpot panel only you can complete the surveys. Your family and friends are welcome to join the SurveySpot website. Please note that each panel member will require a different email address as our quality controls prevent multiple panel members from registering under one e-mail address. All registrations are also subject to our vigorous data quality controls.

Answer: Each answer is stored as soon as you click on it. We can only use results from fully completed questionnaires, and you will know that the questionnaire is completed when you come to the final screen and see the message that you have completed the questionnaire. Once that appears, you know that your answers have been successfully sent.

Answer: If that happens, there may be a technical problem. The best thing to do is to try again later. If you get an error message while you are taking the survey, log in later and continue from where you left off. If you still experience problems you can contact our helpdesk.

Answer: The number of questions varies from one survey to another. We try to keep surveys as short as possible, although we have to make sure the results are meaningful. In general a survey should take around 10 to 15 minutes to complete.

Answer: Unfortunately there is no other way to take part in these online surveys, you need to complete them over the Internet.

Answer: Some of our surveys require Macromedia Flash Player. It should only take 2-3 minutes to download here or go to http://www.macromedia.com and click on the 'download Flash Player' link. While it is not compulsory that you download Flash Player in advance, it will save you from having to do so when you attempt a survey that requires it.

Answer: You need to log into the SurveySpot website, and then navigate to the ‘Rewards Claim' page within the ‘My Account’ section. On this page you will see your points balance, along with the details on how to claim your reward.

Answer: The points on your account are accumulated when you participate in a survey that carries points. The points are clearly shown in the survey invitation that you participate in.

If you believe that you should have more points showing on your account, please forward the survey invitations and/or project numbers of the survey(s) that you took part in to our helpdesk. We are then able to check your reward history and award you these points, so that you are able to redeem them

Answer: The mimimum amount that you are able to redeem is $10.00.

Once you reach 1000 points the button that allows you to claim your points will appear to allow you to continue with your transfer of points (cash value) to your PayPal account.

Answer: Your points are turned into cash and can be collected via PayPal, for further information visit PayPal.

1. If you don’t have a PayPal account: Go to www.paypal.com and click on ‘Sign-up’. Be sure to Use your SurveySpot member e-mail address when you enter your details.

2. If you have a PayPal account, but with a different e-mail address then please make sure you add your SurveySpot member e-mail address to your existing account.

* Please note that if you do not yet have a PayPal account or if your PayPal account is configured to accept every payment manually you will have a maximum of 30 days to accept the payment. After a maximum of 30 days the payment expires and will be returned to SurveySpot.

Answer: Panel members are entered into the prize draw once they sign-up for the panel. Panel members also receive an entry every time they complete a survey, receive a screened out notice, receive a quota full message regarding a survey, or update their profile upon request.

Answer: For details on the Survey Sampling International, LLC Prize Draw, see the Prize Draw Official Rules.

Answer: According to the Prize Draw Official Rules, you can win one (1) prize per entry period. Prizes are limited to one (1) prize per person per entry period. For more details on the Prize Draw, please review the Prize Draw Official Rules.

Answer: The drawing will be held according to the schedule and rules set forth in the Prize Draw Official Rules. The winner will be notified either by email, telephone, or registered mail after the date of the random drawing.

Answer: The prize draw winner's name will be published in the News section of the website.

Answer: Eligibility for the Prize Draw is limited to those individuals satisfying the eligibility requirements set forth in the Prize Draw Official Rules.

Answer: Your points do not expire. Your points balance will only decrease after you redeemed your points for a reward. However, if you choose to leave the SurveySpot panel, your points will be deleted along with your account. It is recommended that you redeem all remaining points before unsubscribing from the panel. (Go to the 'My Account' page to see all your points transactions.)

Answer: Use your login details to enter your “My Account”. Under the Rewards Claim section you will be able to see the number of points you have collected.

Answer: A link to our Privacy Policy is available at the bottom of most pages on the SurveySpot website including this page. Please review our privacy policy for contact information.

Answer: No. We do not sell or give away the contact details of our members and we carry no advertising on the site. We will never try to sell you a product or service, and companies who use our services have no direct access to your details.

Answer: We need personal information about you to tailor survey invtiations to you; to allow SSI to better interpret survey results; and to allow SSI to communicate with you about your panel membership and survey participation. Please refer to our Privacy Statement for more information.

Answer: It is possible that someone made a typing error and accidentally submitted your e-mail address while asking to become a member of SurveySpot. It's also possible that someone has used your e-mail address without your permission. If you don't want to join, simply ignore the email and the reminder that will be sent. Your details will not be included on our members' list and you will not be contacted again.

Answer: Your points are turned into cash and can be collected via PayPal, for further information visit PayPal.

1. If you don’t have a PayPal account: Go to www.paypal.com and click on ‘Sign-up’. Be sure to Use your SurveySpot member e-mail address when you enter your details.

2. If you have a PayPal account, but with a different e-mail address then please make sure you add your SurveySpot member e-mail address to your existing account.

* Please note that if you do not yet have a PayPal account or if your PayPal account is configured to accept every payment manually you will have a maximum of 30 days to accept the payment. After a maximum of 30 days the payment expires and will be returned to SurveySpot.

Answer: All point redemption transactions will utilize the PayPal account which matches the email address used for your SurveySpot correspondence. If you already have a PayPal account existing under an email address that is different from the one you used when registering with SurveySpot, then you can simply add your SurveySpot email address to your existing account. Click on “Log in” followed by “profile” / “email” / “add”.

*Please note: if the email address under your PayPal account does not match your SurveySpot email address then you may experience difficulties when trying to make a claim.

Answer: Once you reach the minimum redemption threshold of 1000 points (equivalent to $10), you are eligible to request payment via PayPal. As soon as you request payment, we begin processing this request. When the funds have been added to your PayPal account, you will receive a notification directly from PayPal. This email will indicate the amount of money that was added to your account, and also provide a transaction ID for future reference.

Answer: Signing up for PayPal is a quick and easy process! Simply go to PayPal's homepage to sign up today.