Non-Member Help

Member Help

Membership Information

• What is SurveySpot?
• How can I participate in online research?
• Do I have to pay anything to join?
• How much time will this take?
• What are the terms and conditions of membership?

Rewards

• Will I get paid for this?
• Where can I see a list of prize winners?

Privacy

• What will you do with my personal information?
• Why do you need to ask me about myself?
• What is your privacy policy?

Membership Information

• Can other members of my household also join SurveySpot?
• What happens after I join?
• How much time will this take?
• What are the terms and conditions of membership?

Members Area Questions

• How do I activate my account?
• Do I need a password?
• How can I update my information?
• How do I unsubscribe from SurveySpot?

Taking Surveys

• Where can I find surveys posted on your site?
• Why was the survey closed when I went to take it?
• Do I need a password to take surveys?
• Why don’t I qualify for some surveys?
• I’m seeing a ‘can’t find panelist’ error message 

Rewards

• Will I get paid for this?
• How do I get my prizes or payment?
• How will I know if I’ve won a sweepstakes?
• Where can I see a list of prize winners?
• I’m expecting a payment but haven’t received it yet
• I’m having problems with the Instant Win game
• Where can I view the number of entries I have in the sweepstakes?

Privacy

• What will you do with my personal information?
• Why do you need to ask me about myself?
• What is your privacy policy?